GoldFellow is a highly regarded jeweler located in Weston, Florida, specializing in the creation of engagement rings and buying precious metals. Situated at 1930 N. Commerce Pkwy, Ste. 5, Weston, FL 33326, GoldFellow operates in Broward County and boasts a wealth of experience in the jewelry industry.
The store has garnered a total of 28 reviews, showcasing a mix of customer sentiments. Many customers praise GoldFellow for its fair pricing and knowledgeable staff, often highlighting their positive experiences with the friendly atmosphere and professionalism exhibited by employees. There are mentions of excellent service and the ability to receive payments promptly for gold items. On the flip side, some customers have expressed dissatisfaction, citing concerns about low offers for their items and perceived lack of understanding from the staff regarding the value of their jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Mary (Customer Care Manager)
Best Review: A customer commended GoldFellow for their professionalism and the fair price offered for their items, indicating a strong sense of trust in the service provided.
Worst Review: One customer criticized the store for an inadequate appraisal of their jewelry, feeling that the staff undervalued their items significantly and did not offer a satisfactory explanation for the low offer.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 28