Goldmen Jewelers, located at 1236 Southland Mall, Memphis, TN 38116, is a notable destination for engagement ring creation, known for its custom jewelry services. The store is open from 10 AM to 7 PM Tuesday through Saturday, and from 12 PM to 6 PM on Sundays, offering convenience for those looking to find the perfect piece. You can reach them at (901) 398-7051.
This jewelry store has received a total of 88 reviews, showcasing a mix of sentiments from customers. The positive feedback highlights excellent customer service, with many customers praising the quality of jewelry and the professional demeanor of the staff. This includes commendations for timely delivery of custom pieces, as well as comments about the store’s reasonable pricing and unique selections.
Conversely, some reviews reflect dissatisfaction with customer service, noting instances of unprofessional behavior. There were concerns related to product quality and service experiences that did not meet customer expectations.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
Best Review:
Pamela Campbell expressed satisfaction with the staff and mentioned that her husband regularly purchases jewelry there highlighting the friendly atmosphere of the store.
Worst Review:
S.C. Fam criticized the store for poor customer service, claiming that the staff was rude and belittling, which led them to recommend avoiding the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Tuesday: 10 AM - 7 PM |
| Wednesday: 10 AM - 7 PM|
| Thursday: 10 AM - 7 PM |
| Friday: 10 AM - 7 PM |
| Saturday: 10 AM - 7 PM |
| Sunday: 12 PM - 6 PM |
| Monday: Closed |
Staff members mentioned include Mr. Goldman VII.
Positivity Score: 75%
Total Customer Feedback Reviewed: 88
Store Phone Number: 9013967467