Goldmine Jewelers, located at 524 Central Ave, Cedarhurst, NY 11516, operates in Nassau County and specializes in creating stunning engagement rings. With a phone number of (516) 374-4682, this family-run jewelry store has been serving the community for over 30 years.
Goldmine Jewelers is known for its wide selection of jewelry, including custom designs to suit individual preferences. Customers have praised the knowledgeable staff for their exceptional service and willingness to help, describing the team as friendly and attentive. Positive reviews highlight the quality of craftsmanship and the appealing pricing structure, making it a favored option for those seeking to purchase engagement rings or other fine jewelry.
However, some reviews indicate challenges with customer service, particularly in watch repairs. One customer expressed dissatisfaction with the handling of a watch battery replacement that ultimately damaged the water resistance of their watch, mentioning a lack of accountability from the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer named Natasha emphasized the exceptional service level at Goldmine, noting their long-standing business history and commitment to customer satisfaction, frequently returning for new jewelry purchases.
Worst Review: A customer named B.C. shared concerns regarding the inadequate service experienced during a watch battery replacement, highlighting issues with communication and the lack of proper procedures which ultimately led to damage.
**Hours of Operation:**
- Monday: Closed
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 2:30 PM
- Saturday: Closed
- Sunday: 12:00 PM - 4:00 PM
Staff Members: Owner details are not specified.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 5163744682