The Goldsmith at Chestnut Hill, located at 199 Boylston St, Ste N211 in Chestnut Hill, MA, is a charming jewelry boutique that specializes in crafting unique engagement rings. Situated in the heart of the Chestnut Hill area, this shop offers a blend of traditional and contemporary designs, making it a perfect stop for couples looking to create something special.
Ruben, the owner, along with the dedicated staff, is known for providing a personal touch in the ring design process. With over 500 styles of engagement settings, customers can explore a wide range of options, and many reviews highlight the friendly, supportive atmosphere that makes choosing the perfect ring a delightful experience. The team is praised for their attentive service and expertise, ensuring each client feels valued throughout their journey. However, a handful of reviews do mention some inconsistencies in service, reflecting minor frustrations with communication or specific repair needs.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:30 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 10:00 AM – 7:00 PM
Best Review: Kelsey shared her experience of designing the perfect engagement ring with Ruben, praising the smooth and stress-free process that made it all the more memorable.
Worst Review: Sarah expressed dissatisfaction after experiencing issues with her watch repair, feeling misled about the services provided and the eventual outcome.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 40
Store Phone Number: 6173325611