The Jewelry Hospital, located at 5555 Nesconset Hwy, Mt Sinai, NY 11766, is a well-regarded establishment in Suffolk County that specializes in a variety of jewelry and watch repair services, with a particular emphasis on engagement ring creation. Owned by Laura, the store has established a reputation for high-quality craftsmanship and exceptional customer service. Customers often praise the knowledgeable staff for their friendly demeanor and professionalism, noting their expertise in delicate repairs and custom design.

The Jewelry Hospital offers a comprehensive range of services, including battery replacements, chain repairs, diamond replacements, and custom designs. The atmosphere is welcoming, and the staff shows great attention to the sentimental value of the pieces they work on.

Customer reviews show a strong positive sentiment towards this jeweler, with an overall satisfaction rating of approximately 90%. Many customers commend the quality of work and the ability to handle intricate repairs efficiently. However, there have been a few mentions of dissatisfaction regarding specific repair incidents and handling mistakes.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Highlight Reviews:
Best Review: Sylvia admired the restoration of her diamond gold ring, which she thought was beyond repair. The team at Jewelry Hospital managed to make it look brand new, leading her to express immense gratitude for their work.

Worst Review: Gary reported a negative experience when he received a watch back with a cracked crystal, claiming that the staff suggested it was already cracked upon arrival, leading to concerns about the integrity of the service.

Operating Hours:
- Tuesday: 12:00 PM - 5:00 PM
- Wednesday: 9:00 AM - 4:00 PM
- Thursday: 9:00 AM - 4:00 PM
- Friday: 12:00 PM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Laura (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.