Goldstein Steve Silver & Gold, located at 473 Campbell Avenue, West Haven, CT 06516, offers a variety of jewelry services specializing in engagement ring creation. The phone number for inquiries is (203) 932-6428. With over 30 years in business, the store has developed a reputation for both quality and affordability in jewelry.
Customer reviews highlight a mix of sentiments. The store has received a total of 29 reviews, with many praising the quality of jewelry and the reasonable pricing. Positive comments often mention the attentive service provided by the staff, specifically Steve and Ray, who are noted for their helpfulness and time spent with customers. However, some negative feedback points to instances of poor customer service, particularly regarding interactions with the owner, which have been described as rude.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Opening hours are as follows:
- Wednesday: 11 AM – 3 PM
- Thursday: 11 AM – 3 PM
- Friday: 11 AM – 3 PM
- Saturday: 11 AM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 11 AM – 3 PM
Staff mentioned include Steve Goldstein and Ray.
Best Review:
A customer named Bob M. shared that both Steve and Ray provided exceptional help in finding the perfect bracelet, commending the store for the best prices and excellent quality after his extensive searching.
Worst Review:
Robert Van Meter expressed frustration with the owner's rudeness, suggesting a need for better customer service skills when dealing with individuals with disabilities.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 29
Store Phone Number: 2039326428