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Goldust & Rouge Inc. is a notable jewelry store located in Kennebunk, Maine, specializing in the creation of exquisite engagement rings and other fine jewelry. The jeweler is recognized for its detailed craftsmanship and personalized service. They offer a range of services, including custom designs, jewelry repair, and restoration of various types of jewelry, catering to the needs of clients looking for unique engagement rings.
The store has received a mix of reviews, totaling 15, highlighting both positives and negatives about its services. Positive reviews predominantly praise the attentive and friendly staff, particularly noting the owner, Pam, for her helpfulness and expertise. Customers have expressed satisfaction with the jewelry repairs and the overall quality of service received.
On the other hand, some negative reviews have pointed out issues such as pricing concerns, with one customer feeling disappointed by the cost of a repair that did not effectively meet their expectations. Another review mentioned dissatisfaction with a repair that failed shortly after service.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
The shop is located at 63 Portland Rd Ste 2, Kennebunk, ME 04043, with a contact number of (207) 985-8898. The operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff member mentioned:
- Pam (owner)
Best Review:
Stacey Bean highlighted the consistent satisfaction with their work and service over the years, indicating trust in their expertise.
Worst Review:
Sandy Bloom expressed dissatisfaction after receiving a high quote for a repair, feeling that her concerns were not adequately addressed before deciding to take her business elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 15
Store Phone Number: 2079858898
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