Goldworks is a well-regarded jewelry store located at 542 Main Street, Half Moon Bay, CA 94019, in San Mateo County. The store specializes in creating custom engagement rings, offering a range of services including jewelry design, repair, appraisal, and estate jewelry buying. The business prides itself on personalized service, with owners Josh and Kevin Warshauer leading a knowledgeable team dedicated to helping customers achieve their dream pieces.
Operating hours are:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: Closed
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 11:00 AM - 4:00 PM
With 77 reviews gathered, the overall sentiment from online customer reviews reveals that the store has a mixed reception.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Several reviews highlight the store's commitment to customer service and the quality of engagement ring creations. Many customers express satisfaction with the engagement ring design process and the attentive service provided by the staff.
Worst Review: Lisa mentioned feeling disappointed with the warranty service on a watch repair, claiming that the new owner did not honor the warranty as expected, which left her feeling undervalued as a customer.
Best Review: Corina praised Goldworks for its outstanding service, noting that the team worked closely with their family for over 30 years, which reinforces the store's reputation within the community for creating treasured pieces.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 77
Store Phone Number: 6507262546