Goodman Jewelers, located at 108 East Main Street, Abingdon, VA 24210, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. Owned and operated by Mark and Michelle Goodman since 1988, this family-run business specializes in custom jewelry design, offering a vast selection of engagement rings, wedding bands, and various fine jewelry pieces crafted from high-quality diamonds and gemstones. The skilled team provides services such as appraisals, repairs, and custom designs, boasting a commitment to personalized service that sets them apart from larger chain stores.

The shop has garnered a strong reputation within Washington County, receiving a total of 217 reviews, reflecting a positive customer sentiment toward its engagement ring services. Many patrons praise the knowledgeable staff, highlighting their expertise and friendly demeanor. Reviewers appreciate the custom design process, where they receive personal attention and guidance throughout.

However, a few reviews point to slower response times during peak seasons, indicating opportunities for improvement in customer communication.

Overall Sentiment from Online Customer Reviews:
Positive: 94%
Neutral: 4%
Negative: 2%

Best Review: A customer commended Goodman Jewelers' effort in creating a unique engagement ring, stating that the design surpassed their expectations, thanks to Mark's expertise.

Worst Review: A reviewer expressed disappointment over a delayed response regarding a custom order, which led to some frustration, though they still recognized the quality of the final piece.

**Operating Hours:**
| Day | Hours |
|-------------------|-----------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff members mentioned include Mark and Michelle Goodman.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.