Goodman Jewelers, located at 1207 E Lee Hwy, Chilhowie, VA 24319, specializes in creating exquisite engagement rings and offers a variety of jewelry services including custom design, repairs, and remounts. Owned by Mikel Goodman, the store prides itself on providing personalized customer service and quality craftsmanship, often sourcing the finest diamonds and colored gemstones for their creations. The dedicated staff, including team members who are recognized for their friendly service, contribute to a warm shopping environment, reflecting the commitment to customer satisfaction.
However, some reviews indicate mixed experiences, with a few customers reporting encounters with rudeness from certain staff members, which contrasts with the overall positive feedback regarding service quality and product selection. The store's reputation for beautiful custom jewelry and the expertise of the staff seem to outweigh the negative experiences shared by a minority of customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Opening Hours:
- Friday: 10 am – 5 pm
- Saturday: 10 am – 4 pm
- Sunday: Closed
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
Staff: Mikel Goodman
Best Review: A customer praised Goodman Jewelers for their exceptional service and unique engagement ring design, highlighting the staff's dedication to creating a piece that exceeded their expectations.
Worst Review: One reviewer expressed frustration over a rude interaction with an employee, stating they would not return due to the unpleasant experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 28
Store Phone Number: 2766468651