Goodman's Jewelers, located at 32 Spring Street in Williamstown, MA, is a well-regarded local establishment that specializes in crafting engagement rings and providing a variety of jewelry services. With 47 years of experience serving the Berkshire County community, Goodman's offers a unique blend of personalized service and fine craftsmanship.
The knowledgeable team at Goodman's Jewelers is dedicated to helping customers design the perfect engagement ring, ensuring that each piece reflects individual style and sentiment. Customers appreciate the shop's wide selection of gold and silver jewelry, watches, and customized engraving options. While the staff's expertise stands out, some visitors have reported inconsistent customer service experiences.
Customer Sentiment: Approximately 70% of patrons express high satisfaction with their experiences, while around 20% have shared neutral opinions and 10% have encountered issues.
Opening Hours:
Monday to Tuesday: 9:00 AM – 5:00 PM
Wednesday: Closed
Thursday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed
Best Review: Colleen praised Goodman's for its excellent selection of graduation gifts and mentioned how cherished the items become, reflecting the heartfelt service she received.
Worst Review: Andrew felt disappointed with the service he encountered, describing the staff's attitude as unhelpful, which left him unwilling to return.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 13
Store Phone Number: 4134588452