Gould's Diamonds and Jewelry, located at 700 E Main St, Anoka, MN 55303, is a family-owned jewelry store established in 1878, making it Minnesota's oldest family of jewelers. This store offers a range of services including engagement ring creation, jewelry repair, and appraisals. The knowledgeable staff, including owner Cynthia Gould, strives to create a positive customer experience, although reviews indicate a mixed reception.

The store is reported to have a limited selection of jewelry, with some customers praising the friendly, helpful staff and the quality of repairs. On the other hand, there have been notable complaints regarding customer service, pricing discrepancies, and workmanship. The overall sentiment from online customer reviews is balanced, with 40% classified as positive, 30% neutral, and 30% negative, indicating some satisfaction alongside significant concerns.

Customer Reviews Sentiment:
- Positive: 40%
- Neutral: 30%
- Negative: 30%

Best Review: A customer noted the exceptional service they received while redesigning a set of rings, appreciating the helpful staff's assistance and the quality of the final product.

Worst Review: One review bemoaned the store's service when a customer faced issues with a repair, describing the conversation with the owner as rude and unhelpful, which left them feeling dissatisfied.

Operating Hours:
- Mon: 10:00 AM - 6:00 PM
- Tue: 10:00 AM - 6:00 PM
- Wed: 10:00 AM - 6:00 PM
- Thu: 10:00 AM - 6:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.