Graf's Antiques & Jewelry, located at 119 S. Main St., Gladewater, TX, specializes in both vintage and contemporary engagement rings, offering an impressive selection of unique jewelry pieces. Known for its helpful and knowledgeable staff, including Ginger Graf, the jeweler provides comprehensive services ranging from engagement ring creation to repairs and watch batteries. Customers appreciate the welcoming atmosphere, with many noting the friendly nature of the owners and staff.

Positive feedback highlights the store's excellent customer service, a delightful selection of jewelry, and competitive pricing. Reviews predominantly commend the establishment for its honesty and the quality of the products, with many customers mentioning their pleasant interactions with the staff.

Conversely, a few negative reviews point to isolated incidents of customer service, indicating room for improvement in specific interactions.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Brandon praised the store as the best place in town for selling antique jewelry, mentioning the excellent deals and polite service.

Worst Review:
Dervan noted a challenging interaction regarding payment options, expressing concerns about the owner's demeanor during the inquiry.

Operating Hours:
- Wednesday: 10 AM–5 PM
- Thursday: 10 AM–5 PM
- Friday: 10 AM–5 PM
- Saturday: 10 AM–5 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM–5 PM

Staff:
- Ginger Graf

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.