Grand Jewelers, located at 8185 Holly Rd, Suite #8, Grand Blanc, MI 48439, is a well-established family-owned business operating in Genesee County since 2000. This jeweler specializes in creating custom engagement rings, offering a wide selection of loose diamonds and high-quality settings. The knowledgeable and friendly staff, overseen by owners Harry and Tanya Kzirian, provide exceptional customer service, ensuring clients feel comfortable and valued during their selection process.
Grand Jewelers also offers several services, including personalized jewelry design, repair services, appraisals, and the buying of gold. With a commitment to the local community and customer satisfaction, they provide unique and memorable creations tailored to each customer's vision.
Operating hours are as follows:
| Day | Hours |
|------------|-----------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:30 AM - 6:00 PM |
| Wednesday | 10:30 AM - 6:00 PM |
| Thursday | 10:30 AM - 6:00 PM |
| Friday | 10:30 AM - 6:00 PM |
| Saturday | 10:30 AM - 4:00 PM |
With a total of 46 reviews considered, the sentiment around Grand Jewelers appears predominantly positive.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews often highlight the exceptional service and expertise of the staff, with many customers appreciating the custom jewelry options and attentive assistance in selecting engagement rings. However, there have been some negative experiences reported, generally related to communication issues or unexpected closures.
Best Review:
Natalie praised the extraordinary service received when creating a custom engagement ring, emphasizing the owner Harry's helpfulness and expertise in guiding her through the process.
Worst Review:
Kristina expressed disappointment after arriving to find the store closed despite its advertised hours, though the owner offered an apology explaining the situation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 46