Gray Jewelers, located at 270 County Road in Barrington, RI, is a community staple with deep roots, having been established in 1878. As Rhode Island’s only 5th-generation jewelry store, they specialize in a beautiful array of engagement rings and fine jewelry. Customers appreciate the knowledgeable and friendly staff, who are committed to helping you create the perfect piece that reflects your unique style.
Notably, Gray Jewelers offers custom design services, with experienced jewelers ready to assist you through every step of the engagement ring creation process. Many reviews emphasize the exceptional customer service and quality craftsmanship, with an impressive overall rating of 4.9 from 50 reviews. However, while the majority of feedback is glowing, a small percentage of customers have mentioned that the pricing can be on the higher side.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have expressed neutral feelings and 5% have encountered issues.
Opening Hours:
Monday to Friday: 9:00 AM – 4:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Best Review: Lesa shared her delight in finding beautiful, high-quality jewelry at fair prices, praising the staff for their kindness and expertise throughout her shopping experience.
Worst Review: Jeremy noted challenging experiences with customer service, feeling that repairs were overvalued and hard to receive assistance quickly.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.