Gray's Fine Jewelry, located at 716 S Monroe Ave, Covington, VA 24426, is a well-regarded local jeweler specializing in engagement ring creation and personalized jewelry services. With a notable rating of 4.8 from 37 reviews, customers have praised the quality of work and the friendly, knowledgeable staff. The jeweler is known for its large selection of fine jewelry and offers custom design options, alongside repair services for jewelry and clocks.

In Covington, Virginia, this independently-owned jewelry center has been serving the community for 42 years, ensuring that each customer's needs are met with professionalism and care. The positive aspects highlighted in reviews often mention the exceptional service provided by the staff, particularly noting the thoroughness and patience demonstrated during the engagement ring selection process.

However, some reviews pointed out limited variety within their merchandise offerings, indicating that there might be room for improvement in selection depth.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 12:00 PM
- Sunday: Closed
- Monday: Closed

Best Review:
Gerry Asboth highlighted the extensive collection of jewelry and commended the excellent service provided by the staff, reinforcing the store's reputation for quality and customer care.

Worst Review:
Linda Osborne expressed dissatisfaction with the sizing service for wedding bands, stating her decision not to return for future business, which suggests some inconsistency in customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.