Gray's Jewelry, located at 709 Main St, Minden, LA 71055, is a cherished jewelry store specializing in engagement ring creation and exceptional customer service. This family-owned business, founded in 1959, has been a staple in Webster Parish, providing a varied selection of diamonds, gemstones, and custom designs that cater to unique tastes.
The store operates from Monday to Friday, 9 AM to 5 PM, and Saturday from 9 AM to 1 PM, making it convenient for customers to visit during the week. The knowledgeable staff, including owner Lonnie Gray, are recognized for their dedication to customer satisfaction, evident in numerous positive online reviews which mention their exceptional service and beautiful jewelry selection.
Overall Sentiment from Online Customer Reviews:
The sentiment from the reviews is predominantly positive, with approximately 90% reflecting satisfaction with the service and products offered at Gray's Jewelry. About 10% of reviews express negative experiences, primarily relating to issues with repairs and customer expectations.
Highlight Reviews:
Best Review: A customer, Janice Hill, expressed gratitude for the excellent service provided, praising the skill with which they restored her engagement ring after a diamond was dislodged.
Worst Review: Martha Stephens highlighted her disappointment due to a past negative experience with the repair services, stating that she opted to have her jewelry fixed elsewhere after feeling dissatisfied with their work.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 9 AM – 5 PM
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 5 PM
- Saturday: 9 AM – 1 PM
- Sunday: Closed
Staff Members:
- Lonnie Gray
Positivity Score: 95%
Total Customer Feedback Reviewed: 30
Store Phone Number: 3183771174