La Jolla Fine Jewelry, located at 111 S Main St, Chelsea, MI 48118, is a renowned jeweler specializing in custom engagement rings and exquisite handcrafted jewelry. With a talented team led by the skilled jeweler Curtis, the store prides itself on exceptional customer service and craftsmanship. The store's commitment to creating unique, one-of-a-kind pieces stands out in its approach to engagement ring design, where collaboration with clients is paramount in manifesting their visions into reality.
Positive reviews highlight the high-quality craftsmanship, friendly staff, and excellent service, with many customers expressing their satisfaction with custom designs and repairs. Reviews indicate that clientele appreciate the personalized attention and expertise offered, concluding that La Jolla Fine Jewelry is a trusted choice for engagement rings and other fine jewelry pieces.
Conversely, negative feedback occasionally surfaces regarding customer service experiences, with a few reviewers citing issues related to pricing and repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review: Eamak Amama commended the store for the incredible quality of stones and handcrafted jewelry, praising Curtis as a master jeweler who delivers consistently high-quality work.
Worst Review: Jeff Vargo expressed dissatisfaction with the service for clasp repairs, stating he felt overcharged and upset about the replacement of his large clasp with a smaller one without permission.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Curtis
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.