Greco Jewelers, located at 8 Canal St, Lyons, NY 14489, is a family-owned establishment renowned for its exceptional engagement ring creation and customer service. With a legacy dating back to 1947, this jeweler offers a range of services including custom jewelry design, watch repairs, laser welding, and personalized engraving. The store operates in Wayne County and prides itself on delivering quality craftsmanship and attention to detail.
The reviews gathered highlight a generally positive sentiment about the store's service. Customers appreciate the friendly and knowledgeable staff, with many positive comments focusing on the supportive atmosphere and helpfulness in selecting and designing engagement rings. However, there are occasional criticisms regarding wait times and limited weekend hours.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
| Day | Hours |
|-----------|--------------|
| Monday | 10 am – 5 pm|
| Tuesday | 10 am – 5 pm|
| Wednesday | 10 am – 12 pm|
| Thursday | 10 am – 5 pm|
| Friday | 10 am – 5 pm|
| Saturday | 10 am – 12 pm|
| Sunday | Closed |
Staff members include Joanne Greco, who currently manages the store along with her daughter Javana, ensuring that the Greco Jewelry legacy continues.
Best Review: A customer named Lindsay commended Greco Jewelers for their quick turnaround on her ring cleaning and resizing, expressing gratitude for the compassionate service they provided right before her wedding.
Worst Review: One review pointed out by a customer indicated a frustrating experience with long wait times when the store was busy, suggesting that improvements could be made in handling peak periods.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 11
Store Phone Number: 3159464963