Greenville Jewelers, located at 215-A W Wade Hampton Blvd, Greer, SC 29650, operates in Greenville County and specializes in custom engagement ring creation and exceptional jewelry services. The jeweler is known for its friendly and professional staff, including owner Elias Acevedo, who is recognized for his attentive approach towards clients and ability to craft unique pieces. With 101 reviews collected, the overall atmosphere of the feedback reflects a mix of satisfaction and frustration.
Positive reviews highlight the quality of craftsmanship and attentive service provided, particularly in creating beautiful and custom engagement rings. Customers frequently praise the personalized experience, noting that the staff takes the time to understand their specific needs and preferences. Many appreciate the attentive nature of the jeweler and the family-owned ambiance of the store.
Negative feedback, however, points to issues with order fulfillment and communication. Some customers report problems with miscommunication regarding ring designs and resizing, leading to dissatisfaction with their overall experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 30%
Negative: 10%
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff:
- Elias Acevedo
Best Review:
A customer commended Greenville Jewelers for their outstanding engagement ring design, highlighting the helpfulness of the staff and the exceptional service received throughout the process, appreciating their attention to detail and willingness to meet client needs.
Worst Review:
Another reviewer expressed frustration due to a series of miscommunications about resizing their rings, resulting in dissatisfaction with the final products. They reported that the adjustments made were not up to standard and that the process felt disorganized, leading to disappointment.
* For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 101
Store Phone Number: 8644699560