Gregory's Jewelers, located at 940 Third Street North, Jacksonville Beach, FL 32250, offers a range of services specializing in custom-made engagement rings and jewelry repair. With a reputation for high-quality craftsmanship and exceptional customer service, this family-owned business operates in Duval County, Florida. The store is known for its personalized approach, often involving detailed discussions with clients to create unique, heirloom-quality pieces that reflect individual styles. Master Jewelers perform all work on-site, ensuring quality control and attention to detail.
Operating hours are as follows:
- Tuesday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Closed on Sunday and Monday
Overall, the reviews compiled indicate a positive reception from customers regarding the quality of jewelry and the friendliness of the staff. However, there are noteworthy negative experiences regarding inconsistent opening hours and communication issues.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Best Review:
Megan praised Gregory's for their exceptional customer service during the resizing of her engagement ring, noting the kindness of the staff and their adherence to the promised completion date despite the busy holiday season.
Worst Review:
Paige expressed frustration about the store's inconsistent opening hours, stating she had arrived shortly before closing on multiple occasions only to find the store closed.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff: Frank, Troy, Angie, Cheryl, and other Master Jewelers.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 89
Store Phone Number: 9042494434