Grenier's Jewelry, located at 16748 E 14 Mile Rd, Fraser, MI 48026, is a family-owned establishment specializing in custom engagement ring creation and onsite jewelry repair. With over 28 reviews across platforms like Google and Facebook, the store is noted for its exceptional selection and quality in bespoke jewelry. The owner, Jim Grenier, is frequently praised for his honest service and dedication to customer satisfaction.

Operating in Macomb County, Grenier's Jewelry offers a welcoming atmosphere where clients can discuss custom designs and repairs. While many positive reviews highlight Jim's expertise and beautiful jewelry pieces, some customers have expressed concerns regarding service issues, such as miscommunication and dissatisfaction with repairs. These mixed sentiments contribute to the store's overall reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 15%
Negative: 9%

Opening Hours:
- Monday: 9 AM – 5 PM
- Tuesday: Closed
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 4:30 PM
- Sunday: Closed

Staff: Jim Grenier

Best Review:
Melissa praised Jim for his professionalism and comprehensive service, noting that he handles everything from simple watch battery changes to crafting personalized jewelry, fostering a loyal customer base.

Worst Review:
Judy shared her concern regarding an experience in which a diamond in her ring was reportedly swapped during a repair, highlighting a serious trust issue with the jeweler.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.