Griffith Jewelers has been a staple in Griffith, IN since 1988, specializing in customer relations and personalized services, particularly in engagement ring creation. Situated at 144 N Broad St, Griffith, IN 46319, and reachable at (219) 924-4010, this jeweler offers a range of services including custom jewelry design, watch repair, engraving, and the purchase of gold and silver. The owner, Jim, is known for his exceptional craftsmanship and personalized approach to helping customers find the ideal engagement ring.
Reviews reflect a generally positive atmosphere, with a total of 58 reviews analyzed. Many customers highlight the friendly and knowledgeable staff, mentioning that the service is both timely and reasonably priced. The engagement ring design process is particularly praised, showcasing the jeweler's commitment to creating bespoke pieces that meet the specific desires of customers.
However, there are some unfavorable sentiments where a few customers expressed dissatisfaction concerning communication about pricing and service details.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:**
A customer named Kelly spoke highly of Griffith Jewelers, praising the owner Jim for his exceptional service and quick turnaround on repairs, along with a generous discount offered during the visit.
**Worst Review:**
Susan expressed frustration over a perceived lack of transparency regarding pricing for repairs, feeling that the final charges were not clearly communicated.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
Staff Member Mentioned: Jim
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 2199244010