H. & H. Jewels, Coconut Grove, FL

H&H Jewels, located at 3434 Main Hwy, Coconut Grove, FL 33133, offers a unique blend of craftsmanship and personalized service, especially in the creation of engagement rings. With over 30 years of experience, the jeweler prides itself on providing exquisite, handmade jewelry that caters to both extraordinary milestones and everyday moments. The knowledgeable staff, including standout team members like Jasmine and Ximena, receive high praise for their ability to guide customers effortlessly through the selection process, demonstrating expertise and a warm, inviting approach.

This jewelry store maintains an impressive rating, evidenced by 516 reviews. Overall, customer sentiment leans heavily positive, reflecting a satisfying and reliable experience. Positive reviews often highlight the quality of the craftsmanship, exceptional customer service, and the ability to create custom, unique pieces, especially engagement rings. However, a few reviews note concerns over communication regarding quotes for repairs and delays, indicating areas for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%

**Opening Hours:**
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

**Staff Members:**
- Jasmine
- Ximena

Best Review:
Patricia noted that her family's long-standing relationship with H&H Jewels is rooted in excellent customer service and beautiful engagement rings, enhanced by the kind assistance from Ximena during their purchases.

Worst Review:
A customer expressed dissatisfaction regarding a lack of communication about service quotes, feeling that the store proceeded with work without their consent, indicating a need for better customer interaction and consent protocols.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.