H. Bee Jewelry San Pablo CA
H. Bee Jewelry is a well-regarded jewelry store located in San Pablo, CA, offering exceptional services in engagement ring creation and custom jewelry design. Situated at 2415 San Pablo Dam Rd #401, San Pablo, CA 94806, this family-owned business is noted for its personalized service and quality craftsmanship.
With a total of 68 customer reviews reviewed, the store has a mixed yet overall favorable reputation. Customers have praised the knowledgeable staff, particularly the owner Mike and staff member Ben, for their friendly service and expertise in creating beautiful engagement rings and custom pieces. Many appreciate the reasonable prices compared to competitors and the ability to get unique, high-quality jewelry tailored to their specifications.
However, there are also notable criticisms regarding the customer service experience. Some reviews highlight instances of poor service, particularly related to repairs and communication issues. A few customers reported dissatisfaction with items not being returned as promised or poor handling of jewelry repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%
Best Review:
A customer named Lisa expressed her satisfaction with H. Bee Jewelry for their ability to create a custom initial pendant. She appreciated the trust she could place in Mike to deliver exactly what she envisioned, along with the quality of service and product.
Worst Review:
Robert recounted a troubling experience where he felt subjected to rude treatment during his visit to the shop. He described a situation where the staff followed him closely and dismissed him disrespectfully while he was trying to browse.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Notable Staff:
- Mike (Owner)
- Ben
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
