Hacker Jewelers, located at 110 E Chicago Blvd, Tecumseh, MI 49286, has been a trusted name in Lenawee County since the 1950s. Known for their expertise in creating exquisite engagement rings, the store is family-owned and operated by Dan and Barb Hacker, who have maintained a strong commitment to quality and professionalism in their services. The shop features a second Graduate Gemologist on staff, along with an award-winning design team that prides itself on crafting original pieces tailored to customers' needs.
The store is well-regarded for its personalized service and transparent approach, offering jewelry design, repairs, and appraisals, ensuring that customers feel valued and cared for during their shopping experience. However, some reviews indicate dissatisfaction with customer interactions, particularly mentioning instances of perceived rudeness from older staff members.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Review Stats: A total of 14 reviews were analyzed.
Best Review:
Mary praised Hacker Jewelers for their impressive service and beautiful selection, highlighting the quality of engagement rings and their dedication to customer care.
Worst Review:
Olaf expressed frustration over unhelpful and rude service from an older staff member, describing the encounter as unkind and discouraging.
Hours of Operation:
- Monday to Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members: Dan and Barb Hacker.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 14
Store Phone Number: 5174236370