Halem & Co De Sonoma is a well-regarded jewelry store located in Sonoma, CA, specializing in custom engagement ring creation and jewelry repair. The team, led by owner Michael Halem and master jeweler Dan Trudeau, focuses on providing tailored designs that cater to customers' unique preferences. With a wide range of offerings, including jewelry cleaning, restoration, and redesign, Halem & Co is committed to delivering high-quality craftsmanship and customer satisfaction.
Address: 496 1st St E, Sonoma, CA 95476
Phone Number: (707) 935-8126
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: 10:00 AM - 5:30 PM
The atmosphere at Halem & Co De Sonoma is generally positive, with a high percentage of happy customers appreciating the team's attentive service and craftsmanship. Overall sentiment from online customer reviews:
- Positive: 82%
- Neutral: 10%
- Negative: 8%
Several reviews highlight the welcoming environment and the expertise of the staff. Yet, some customers noted a lack of engagement in their service experience.
Best Review:
A customer praised Dan Trudeau for creating a beautiful custom engagement ring, emphasizing his professionalism and the effort he put into understanding their vision. The customer highlighted the perfect balance of design and functionality in the final product.
Worst Review:
A customer expressed disappointment in their interaction with the jeweler, describing a condescending attitude and a lack of attentiveness to their needs while discussing an heirloom engagement ring. They felt their experience was less than positive due to this demeanor.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Mentioned:
- Michael Halem
- Dan Trudeau
Positivity Score: 87%
Total Customer Feedback Reviewed: 142
Store Phone Number: 7079358126