Jewelry Art is a distinguished jewelry store located at 116 N Main St, Hudson, OH 44236, in Summit County. This family-owned establishment has been serving the Cleveland and Akron/Canton areas for over 40 years, specializing in custom engagement ring design. The store offers a diverse selection of fine jewelry, including stunning engagement rings, wedding bands, and a unique array of designer pieces from brands like John Hardy and Sethi Couture.
Positive reviews frequently highlight the exceptional customer service provided by the knowledgeable staff, including owner Barbara Johnson, who is noted for her attentiveness and commitment to customers’ needs. Customers have expressed appreciation for the staff's ability to create custom pieces that embody personal stories and celebrate special moments.
However, some mixed reviews pointed out occasional issues with service quality. A few customers mentioned feeling overlooked or receiving less personal attention, particularly younger patrons.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
**Best Review:** Susan, a local resident, praised Jewelry Art for their exceptional service and attention to detail while assisting her son in choosing an engagement ring. She commended the staff for their patience and quality, sharing that the experience became a treasured family memory.
**Worst Review:** Amanda was less impressed with her visit, feeling the staff did not treat her with the respect she deserved and preferred shopping at stores where employees connected more genuinely with customers.
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff members: Barbara Johnson (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.