Hands of Gold Jewelry, located at 494 Oak St, Copiague, NY 11726, operates in Suffolk County, offering a range of services, including custom engagement ring creation, jewelry repairs, and same-day service options. This family-owned business has garnered a strong reputation since its establishment in 1975 and is known for its exceptional craftsmanship and attentive customer service. The team comprises experienced jewelers, notably Will and Fernanda, who are frequently praised for their professionalism and helpfulness.

With a total of 119 reviews analyzed, customer feedback primarily highlights the positive experience associated with the engagement ring creation process. Many clients appreciate the personalized approach, with reports of staff going above and beyond to accommodate specific requests and provide guidance throughout the design process. For instance, customers have mentioned that their custom pieces, including engagement rings, came out beautiful and exceeded their expectations.

However, some negative feedback has been noted, with a few customers expressing dissatisfaction regarding the courtesy and professionalism shown during certain interactions.

Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from customer reviews is predominantly positive, with an estimated score of 85% positive, 10% neutral, and 5% negative.

**Operating Hours:**

| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members: Will, Fernanda

Best Review:
Robert highlighted the exceptional craftsmanship at Hands of Gold, particularly praising Will for creating beautiful custom pieces, including engagement rings and wedding bands, while noting the excellent service he received throughout the process.

Worst Review:
Susan shared her disappointment regarding a lack of courtesy and professionalism during her visit, which did not meet her expectations based on the positive reviews.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.