Hank & Company Fine Jewels, located at 16824 E Avenue of the Fountains, Fountain Hills, AZ 85268, offers a variety of jewelry services with a focus on engagement ring creation. Customers can contact the store at (480) 837-0117. The jeweler is known for its craftsmanship in creating unique and personalized engagement rings. However, recent reviews indicate a mixed experience, with some customers appreciating the design quality and personalized service, while others express dissatisfaction with service responsiveness and the handling of repairs.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 20%
Neutral Sentiment: 0%
Negative Sentiment: 80%
The reviews reviewed amount to 3. Many customers appreciate the fine designs offered at the store; however, several note issues with customer service related to repairs and follow-ups, indicating a sense of frustration with how certain situations were handled.
Best Review: Kevin Brown shared a positive experience emphasizing excellent service over 23 years, highlighting the meaningful purchases made for his wife.
Worst Review: Justin H. recounted a negative experience involving a battery replacement for a watch, where he felt the jeweler did not take responsibility for damage caused after the service was performed.
**Opening Hours:**
- No opening hours listed.
**Staff Members:**
- No specific staff members mentioned.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 20%
Total Customer Feedback Reviewed: 3
Store Phone Number: 4808370117