Hansen Jewelry Co., located at 12 S Main Street, Brigham City, UT, 84302, operates in Box Elder County and offers a range of services, particularly focusing on the creation of custom engagement rings. The experienced staff, including knowledgeable personnel like Steve, are known for their personal approach and attention to detail, providing repairs, custom designs, and watch services. Despite the change in ownership, the legacy of quality customer service seems to continue, with reviews highlighting the store's honesty and dedication.

However, customer feedback presents a mixed picture. Positive reviews emphasize the store's reliable service, knowledgeable staff, and trustworthy atmosphere, while some negative reviews cite experiences of slow service and perceived rudeness. Through thorough analysis, a total of 13 reviews have been reviewed.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Opening Hours:
- Monday: 10:30 AM - 5:30 PM
- Tuesday: 10:30 AM - 5:30 PM
- Wednesday: 10:30 AM - 5:30 PM
- Thursday: Closed
- Friday: 10:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Staff Members Mentioned:
- Steve

Best Review:
A customer highlighted the sincere and honest service they received, noting that the staff treated every watch, regardless of its value, with equal care and respect.

Worst Review:
Another reviewer expressed frustration over the slow pace of service and found the interaction with the owner to be unhelpful and rude when seeking custom jewelry creation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.