Hanson's Fine Jewelry, located at 236 Highway 69 N in Forest City, IA, has been a cherished local establishment for those seeking fine engagement rings and jewelry. This family-owned store has built a reputation over the years for its personalized service and craftsmanship. With over 40 years of combined experience, the knowledgeable staff, including the owners Patrice and Kent Hanson, are dedicated to helping customers find or create the perfect piece of jewelry.
Customers consistently rave about the friendly atmosphere and how the team goes above and beyond to meet their needs. Whether it’s resizing rings or crafting custom designs, patrons appreciate the attentive service and the ability to find unique items that reflect their personal style. While the majority of feedback is positive, a few reviews mention occasional delays in service.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% feel neutral about their experience, and another 10% have raised concerns regarding wait times.
Opening Hours:
- Tuesday to Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday & Monday: Closed
Best Review: Neil praised the team's ability to source a watch his wife loved, highlighting the excellent communication and timely service throughout his shopping experience.
Worst Review: Vicki mentioned disappointing experiences with battery replacements that took longer than expected, leading to a less-than-satisfactory visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2