Harnik Brothers Jewelers, located at 6 North Broadway, Tarrytown, NY 10591, is a reputable destination for engagement ring creation and various jewelry services in Westchester County. The store has garnered a mixed reputation, evidenced by the 38 reviews analyzed. Customers appreciate the quality of craftsmanship, particularly in custom engagement rings and repairs, highlighting the dedication of the owner, Steve. Many reviews commend the welcoming atmosphere and the staff's expertise in providing personalized service tailored to each individual's needs.
However, some reviews reflect negative experiences, particularly regarding customer service and communication. Instances of perceived rudeness from staff and delays in service have been cited, causing frustration among some patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: Closed
**Staff Information:**
- Steve (Owner)
Best Review:
Joanne expressed that the workmanship and craftsmanship at Harnik Brothers Jewelers is outstanding, emphasizing the quality of service she experienced when having her engagement ring repaired.
Worst Review:
Meg shared a disappointing encounter, describing a negative atmosphere and rude comments directed towards her during her visit, which ultimately led her to recommend avoiding the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 38
Store Phone Number: 9146313224