Harris Jewelers, located at 909 36th Pl SE Ste A, Rio Rancho, NM 87124, is a standout destination in Sandoval County for those seeking exquisite engagement rings and personalized jewelry services. With over 600 reviews, this locally owned jeweler is renowned for their expertise in custom jewelry design, including exquisite engagement rings. The knowledgeable staff, including owner Janelle and gemologists like Pamela and Julie, are dedicated to helping customers realize their unique visions. Clients appreciate the hands-on experience, where jewelry creation happens on-site, ensuring personalized service and attention to detail.
Operating hours are as follows:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is highly positive, with approximately 86% positive feedback, 10% neutral responses, and 4% negative sentiments. Customers frequently highlight the friendly and attentive service, along with the quality of the craft, particularly in custom engagement ring designs.
Best Review:
One customer praised the skilled craftsmanship of Harris Jewelers, specifically noting how their custom engagement ring was crafted perfectly to their specifications, leaving a lasting impression of satisfaction.
Worst Review:
A negative review mentioned a bounced check issue, highlighting concerns about customer service accountability, though the owner responded and addressed the complaint, attempting to maintain a positive reputation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.