Tom Harris Jeweler, located at 6504 Ventnor Ave, Ventnor City, NJ 08406, has been a prominent figure in the jewelry scene for over 35 years. With a focus on custom engagement ring creation, Tom Harris and his wife, Carol, provide personalized service that reflects the unique needs of each customer. Their craftsmanship is highlighted by many positive reviews emphasizing the beauty and originality of the pieces created, as well as the friendly and attentive customer service they offer.

The store is known for not only designing stunning engagement rings but also for providing a range of jewelry services including repairs. However, there are some reviews indicating concerns with customer service, particularly regarding a lack of accountability in specific situations and pricing discrepancies that have affected customer satisfaction.

Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 11:00 AM - 4:00 PM
- Thursday: 11:00 AM - 4:00 PM
- Friday: 11:00 AM - 4:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed

Staff members include Tom and Carol Harris.

Overall Sentiment from Online Customer Reviews:
The sentiment from reviews can be characterized as mixed. Approximately 55% of the reviews are positive, reflecting satisfaction with both product quality and customer service. About 30% are neutral or average, indicating some customers experienced mixed feelings about their visits. The remaining 15% are negative, outlining issues related to service and communication.

Best Review:
Debra praised Tom Harris Jeweler for their excellent customer service and impressive craftsmanship, having a custom pinkie ring created that met her expectations beautifully.

Worst Review:
Rita expressed disappointment after having a necklace transformed into an ankle bracelet that broke shortly after pickup, feeling that the jeweler should have taken responsibility for the failure.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.