Harrison Jewelers, located at 2127 Lohmans Crossing Ste 300, Lakeway, TX 78734, is a noteworthy establishment specializing in custom engagement ring creation and jewelry services. The store has garnered attention for its dedicated staff, including Nikolas Alan, who is known for his custom jewelry designs and outstanding service. With a commitment to customer care, the talented team at Harrison Jewelers focuses on creating meaningful pieces that reflect clients' personal styles. They offer a wide array of services, including jewelry repair, watch repair, and custom designs, making it a versatile option for all jewelry needs.
Operating in Travis County, Harrison Jewelers maintains regular business hours as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
A total of 111 reviews were analyzed to provide an accurate overview of the customer sentiment toward Harrison Jewelers.
### Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
The majority of feedback highlights the skill and friendliness of the staff, as well as the quality of custom pieces created.
### Best Review:
Debra mentioned that the team at Harrison Jewelers was able to source materials quickly and stayed within budget for a special last-minute gift, showcasing their dedication to customer service.
### Worst Review:
Michael expressed dissatisfaction with the handling of his watch band repair, noting that staff damaged multiple links and did not take responsibility, leading him to seek services elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 111