Harrison's Diamonds and Designs, located at 4 Basin St NW, Ephrata, WA 98823, is a premier jewelry store specializing in engagement ring creation and custom designs. With a reputation built over decades, the store is known for offering high-quality diamonds and exceptional craftsmanship. The owner and staff are recognized for their friendly, personal service that emphasizes understanding the unique vision of each customer. They provide a range of services, including engagement and wedding ring design, jewelry repairs, and gold buying.
The store operates within Grant County and enjoys a solid online presence with a total of 157 reviews collected. Customers consistently commend the excellent service provided, along with the beautiful, unique designs offered. Praise focuses on the positive ambiance and the professionalism displayed by the staff, including Chris, who is often mentioned for his dedication to customer satisfaction.
However, some reviews indicate recent changes might lead to uncertainty about the store’s future, as a few customers noted that it was transitioning towards a going-out-of-business sale, prompting concerns about ongoing services.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: A customer named Muskan praised the unique and beautiful designs offered at Harrison's Diamonds, commending the polite and humble staff who provide exceptional service.
Worst Review: No significant negative reviews were noted that reflect poorly on the overall reputation of the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Tue - Fri: 9:30 AM - 5:30 PM |
| Saturday: 9:30 AM - 2:00 PM |
| Sun - Mon: Closed |
Staff members mentioned include Chris Harrison.
Positivity Score: 90%
Total Customer Feedback Reviewed: 157
Store Phone Number: 5097544817