Harr's Jewelry, located at 110 N Whittemore St, St. Johns, MI 48879, has been a family-owned business serving Clinton County since 1953. This jeweler specializes in creating stunning engagement rings and offers an extensive range of services, including custom jewelry design, repair services, and a carefully curated selection of fine jewelry. The staff, including Alan Harr and his family, are known for their exceptional customer service, knowledge, and a welcoming atmosphere that makes each client feel valued.
Online reviews indicate a mixed sentiment amongst customers. The total number of reviews analyzed is 97.
Overall Sentiment from Online Customer Reviews:
- Positive: 74%
- Neutral: 15%
- Negative: 11%
Customers have praised Harr's Jewelry for their outstanding quality and workmanship, highlighting the personalized attention received during engagement ring purchases. Some reviews reflect satisfaction with the knowledgeable and friendly staff, who strive to provide a positive experience. However, there are a few negative comments regarding customer service and perceived mistakes in service, such as issues with engraving and repair timelines.
Best Review:
A customer expressed immense satisfaction after purchasing their engagement and wedding bands at Harr's. They commended the personalized service provided by Alan and Molly, noting how their guidance greatly enhanced the experience.
Worst Review:
Another customer was disappointed with the engraving service, mentioning that the shop failed to complete the engraving on time and that the final result was unsatisfactory due to the small script.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 am - 5:30 pm |
| Wednesday | 10:00 am - 5:30 pm |
| Thursday | 10:00 am - 5:30 pm |
| Friday | 10:00 am - 5:00 pm |
| Saturday | 10:00 am - 3:00 pm |
| Sunday | Closed |