Hart Jewelers, located at 235 SE 6th St, Grants Pass, OR 97526, has been a trusted jewelry store in Josephine County for over 60 years. Known for engagement ring creation, the store offers a personalized experience with custom designs, jewelry appraisals, and repair services. The commitment to excellent customer service is highlighted by the knowledgeable and friendly staff who work diligently to accommodate the unique requests of their clientele.

The reviews indicate a generally positive sentiment towards Hart Jewelers. The store has received a total of 84 reviews, with an overall positive sentiment rating of 75%. Positive reviews often mention great customer service, knowledgeable staff, and beautifully crafted jewelry. However, there are some criticisms related to issues with workmanship and communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
A customer named Kat praised the excellent service at Hart Jewelers, highlighting their willingness to replace the battery of a watch free of charge and expressing appreciation for their fair treatment.

Worst Review:
Alice noted poor quality workmanship after having an engagement ring sized, stating that it broke shortly after service and that she experienced terrible customer service during her follow-up.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff members mentioned include the owner Tom Hart and several knowledgeable salespeople.