Hartmann Jewelers, located at 105 N York St, Elmhurst, IL 60126, has been servicing Dupage County for over 35 years, specializing in ideal cut diamonds and custom jewelry design, including engagement rings. The store also offers full-service watch and jewelry repair. Customers have praised the knowledgeable staff, particularly the owner Barry Hartmann, for their expertise and attentiveness throughout the ring selection process.
However, there have been mixed reviews regarding the store's operation status and customer service. While some positive experiences highlight the staff's professionalism and quality workmanship, several reports indicate the store is closed permanently, leaving some customers without their jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 43%
Neutral: 14%
Negative: 43%
The total number of reviews reviewed totals 14, providing insight into the store's reputation.
Best Review:
A customer expressed satisfaction regarding the attentive service and expertise of Barry Hartmann, mentioning that he felt well-informed and supported while selecting an engagement ring.
Worst Review:
Another customer reported the store being closed during business hours multiple times, which led to frustration as they were unable to collect their jewelry.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff: Barry Hartmann
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 14
Store Phone Number: 6308339305