Harts Jewelers, located at 1356 Washington St, Weymouth, MA 02189, is a family-owned jewelry store recognized for its expertise in engagement ring creation and custom jewelry services since 1941. Renowned for its personalized customer service, the store has earned a loyal clientele, especially in engagement jewelry and repairs. Customers have praised the staff for their knowledge and skill, with positive remarks highlighting their willingness to work with heirloom pieces and provide excellent custom designs.
However, there are mixed sentiments from reviews. While many appreciate the staff's dedication and the quality of the jewelry, some customers have expressed dissatisfaction with repair work and the time taken for certain services.
Operating Hours:
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Phone: (781) 337-9669
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review:
A customer named Mitch praised Harts Jewelers for their exceptional service in finding the perfect engagement ring, highlighting the staff's helpfulness and the store's extensive selection.
Worst Review:
Andrew expressed disappointment in the repair quality of his wedding band, noting that it had been altered in a way that negatively affected its appearance, and he received an unhelpful attitude during his follow-up.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 17
Store Phone Number: 7813379669