Hastings Jewelers, located at 354 South Indiana Street, Mooresville, Indiana, offers a variety of services including engagement ring creation, jewelry repair, and purchasing gold and silver. With a focus on personalized customer service, the store has earned a reputation for its attentive staff and professional craftsmanship. While they no longer service watches, they do provide in-house repairs and special orders for jewelry.
Based on 25 reviews, the overall sentiment reflects a mix of positive and negative experiences. Positive reviews highlight the skilled workmanship and friendly service, particularly regarding engagement ring creation. However, some customers have expressed dissatisfaction with the pricing and perceived service quality.
Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 16%
- Negative: 16%
**Opening Hours:**
- Monday: 9 AM – 3 PM
- Tuesday: 9 AM – 3 PM
- Wednesday: 9 AM – 3 PM
- Thursday: 9 AM – 3 PM
- Friday: 9 AM – 3 PM
- Saturday: 9 AM – 1 PM
- Sunday: Closed
Best Review:
A customer praised Hastings Jewelers for their exceptional service, noting the professional and courteous handling of their jewelry tasks. They felt that the staff provided a thorough understanding of their ring's value and were genuinely helpful throughout the process.
Worst Review:
One reviewer expressed disappointment regarding the integrity of the product, claiming that services provided were not up to their expectations. They recommended caution to future customers based on their experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 76%
Total Customer Feedback Reviewed: 25