Hawkins Jewelers, situated at 255 W Main St, Mountain City, TN, is a charming local spot known for its dedication to creating beautiful engagement rings. Located in Johnson County, this inviting jewelry store has garnered a stellar reputation with an impressive 4.9 rating from 19 Google reviews, showcasing their commitment to quality and customer satisfaction.

The husband-and-wife team, Ann and Doug Hawkins, are at the helm, bringing a personal touch to the jewelry-buying experience. They are often praised for their warmth and genuine care for customers, fostering a sense of community that resonates deeply with locals. Customers appreciate the time the couple takes to understand their desires, leading to custom creations that truly reflect individual tastes and preferences.

While the overall feedback leans heavily towards satisfaction, with about 80% of clients expressing delight in their experiences, a few notes of concern have been mentioned regarding inconsistent hours and occasional service delays.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Nancy praised the Hawkins for their family-like treatment and noted that their expertise far exceeds that of big-city jewelers.

Worst Review: One customer mentioned a frustrating experience with resizing services and felt their concerns weren't adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.