Haynes Jewelry, located at 103 Highway 36 Bypass North, Gatesville, TX, is a well-regarded jeweler known for its engagement ring creation and repair services. The establishment has garnered a mix of feedback from customers, highlighting both the quality of service and some areas for improvement.
The reviews indicate that many patrons appreciate the excellent service provided by the owner and staff, often mentioning their friendliness and willingness to help. Clients have noted the high-quality repairs and reasonable pricing, especially in regard to engagement rings and other jewelry modifications. However, some negative reviews point to instances of unsatisfactory service experiences, suggesting that consistency may vary.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
The positive feedback emphasizes the exceptional craftsmanship and supportive environment for those looking to purchase or redesign engagement rings. Conversely, negative sentiments often relate to individual experiences with service quality.
Best Review: A customer praised Haynes Jewelry for fixing her daughter’s ring when other jewelers claimed it couldn’t be repaired, highlighting the reasonable pricing and beautiful outcome, credited to Christy Anthony.
Worst Review: Another customer criticized the service as “lousy,” expressing dissatisfaction with their experience at the store, shared by Jeff Drake.
Operating Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 14