Jo & Co. Jewelers, formerly known as Haywood's Jewelers, is a reputable jewelry store located at 13020 Booker T Washington Hwy, Suite 100B, Hardy, VA 24101. With an impressive focus on engagement ring creation, they offer a personalized experience for couples looking to design the perfect ring. The store is praised for its skilled staff, including owner Joanna and manager Charity, who are known for their exceptional customer service and dedication to quality. Jo & Co. also provides onsite repairs and custom jewelry services, ensuring clients can have pieces tailored to their preferences.
The store has received a total of 89 reviews, reflecting a strong presence in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Many customers commend the welcoming atmosphere and professional service, highlighting the store’s ability to create stunning engagement rings tailored to individual desires. However, a few reviews noted occasional delays in service that some customers found frustrating.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Joanna (Owner)
- Charity (Manager)
Best Review:
Matthew praised Jo & Co. for their friendly staff and engaging atmosphere, emphasizing that the team treats customers like family while providing excellent service.
Worst Review:
Sherri mentioned a negative experience regarding issues with a product and felt the response from the staff was not satisfactory.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 89
Store Phone Number: 5407212210