Heart of Gold Winchester KY

Heart of Gold Jewelers, located at 870 Bypass Rd, Winchester, KY 40391, offers a beautiful selection of fine quality jewelry, specializing in custom engagement ring creation. The store prides itself on personal service, and customers have appreciated the owner, Randy Janis, for his expertise and dedication to craftsmanship. Heart of Gold Jewelers is known for its on-site jewelry and watch repair services, providing a convenient option for customers who seek personalized attention without sending items out.

The store maintains regular operating hours from 10:00 AM to 6:00 PM, Monday through Friday, and is closed on Saturdays and Sundays. The phone number to reach Heart of Gold Jewelers is (859) 745-8686.

Overall Sentiment from Online Customer Reviews:
Customer reviews reflect a mixed sentiment, with approximately 70% positive, 15% neutral, and 15% negative feedback. Many appreciate the friendly service and expertise, particularly in engagement ring services, while some express dissatisfaction with individual experiences.

Best Review:
Josh Perry highlighted the kindness and helpfulness of the owner, noting that he always receives the best prices for scrap gold and recommending the store for its service.

Worst Review:
Stacy Wallace shared a negative encounter, describing a troubling experience when a personal crisis led to an unpleasant interaction with the owner, who reportedly asked her to leave.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Randy Janis