Heavenly Pines Jewelry & Design is a boutique jewelry store located at 45 Dowd Circle, Pinehurst, NC 28374. Known for its exquisite selection of fine jewelry, the store specializes in custom engagement ring design and jewelry repair. The welcoming atmosphere features friendly staff, including owners Rita Livengood and Mendy Lewis, who are committed to providing excellent customer service. Reviews indicate that customers appreciate the personalized experience, with many praising the quality of custom pieces and repairs.
Operating hours are as follows:
- Tuesday to Friday: 10 AM – 3 PM
- Saturday: 10 AM – 1 PM
- Sunday and Monday: Closed
- Phone: 910-235-9086
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews highlight the attentive staff and the high-quality craftsmanship, with numerous comments on the pleasant store ambiance featuring friendly dogs. However, negative feedback mentions issues with limited business hours and occasional communication lapses regarding order timelines.
Best Review: A customer noted the exceptional service at Heavenly Pines Jewelry & Design, highlighting the friendly atmosphere and the successful creation of a custom ring at an outstanding price, emphasizing the knowledgeable staff's helpfulness.
Worst Review: A customer expressed frustration about the unexpected closure of the store during their visit, as they were unsure of the reopening timeline, which left them feeling uncertain about the level of service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10 AM – 3 PM |
| Wednesday | 10 AM – 3 PM |
| Thursday | 10 AM – 3 PM |
| Friday | 10 AM – 3 PM |
| Saturday | 10 AM – 1 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- Rita Livengood
- Mendy Lewis
Positivity Score: 90%
Total Customer Feedback Reviewed: 31
Store Phone Number: 9102359086