Heins Jewelers, located at 2843 Taylor Rd SW in Reynoldsburg, OH, has been a staple in the community since 1988. This family-owned jewelry store, situated in the Taylor Square Shopping Center, specializes in engagement ring creation and offers a variety of related services, including jewelry and watch repair.

With a small team of dedicated professionals, including experienced jewelers and a skilled gemologist, Heins Jewelers prides itself on personalized customer service. Many clients appreciate the friendly atmosphere and the way staff members take time to understand their needs, making them feel valued throughout the engagement ring design process. However, some reviews point to inconsistent customer service experiences, with a few customers expressing concerns about repairs and responsiveness.

Customer Sentiment: Approximately 70% of customers are pleased with their experience, while around 20% mention issues with service, and 10% remain neutral.

Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Nick praised the welcoming service and impressive selection, stating that Heins has become his go-to place for jewelry repairs.

Worst Review: Brenda expressed her disappointment regarding the long turnaround time for a watch repair and felt her concerns were not adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.