Heirlooms Jewelry, located at 36 Main St, Stockbridge, MA 01262, is a renowned jeweler celebrated for its unique offerings, primarily focusing on engagement ring creation. Operating in Berkshire County, Heirlooms has been a family-owned business and a local gem for over 51 years. The store specializes in Roman Glass jewelry and features a fine collection of antique, estate, vintage, and unique pieces, ensuring that every customer can find a ring that resonates with their style and preferences.

The store's owner, Robin Fleet, is known for her dedication to customer service, providing a warm and welcoming atmosphere. The staff is praised for their knowledge and expertise in guiding customers through the selection process for special occasions like engagements. However, it is noted that some customers have experienced less attentive service during busier periods, leading to mixed feelings about personal interactions.

The establishment has garnered 10 reviews, indicating a generally positive reputation among patrons. Many reviews express satisfaction with the variety and quality of the jewelry. Visitors appreciate the store's charm and the unique selections available.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review:
Jim found the selection fantastic, highlighting the friendly and personal service he received during his visit. He appreciated the thoughtful help in finding the perfect jewelry pieces.

Worst Review:
Lisa expressed disappointment with her interaction, noting the owner's dismissive behavior when she inquired about a piece, feeling that her questions were overlooked in favor of other customers.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: Closed
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 11:00 AM - 5:00 PM

**Staff Members:**
- Robin Fleet (Owner)