Heisey's Jewelry Co. is a well-regarded jewelry store located at 5 N Main St, Manheim, PA 17545, serving customers in Lancaster County. The store operates with a commitment to providing quality services, particularly in the creation of beautiful engagement rings. Patrons have praised the knowledgeable and friendly staff, who are dedicated to assisting customers in selecting and designing the perfect ring for their significant other.

At Heisey's, clients can expect personalized service when it comes to designing custom engagement rings, enhancing their shopping experience. The store also offers a variety of other jewelry services, including repairs, making it a one-stop shop for all jewelry needs.

Customers have shared a total of 46 reviews highlighting their experiences. Overall, the sentiment from online customer reviews is overwhelmingly positive, reflecting an estimated 90% positive, 8% neutral, and 2% negative feedback.

Positive reviews often mention the exceptional craftsmanship, reasonable pricing, and helpfulness of the staff. Many customers appreciate the attention to detail and the personalized service received when creating custom pieces. The knowledge of the staff, including insights from the brothers who run the business, has earned high praise.

On the other hand, negative reviews are rare but typically point to longer wait times for repairs due to the store's popularity, suggesting that customers should be prepared for possible delays.

**Best Review:** Kathy noted the store’s excellent service when she needed a ring repaired and remarked on the perfect gem found for her.

**Worst Review:** The scarce negative feedback indicates some customers have experienced longer wait times, suggesting improvements could be made in efficiency.

Operating Hours:
- Friday: 9 am – 7 pm
- Saturday: 9 am – 1 pm
- Monday to Thursday: 9 am – 5 pm
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.